FAQs

Can I customise a hamper?

Yes, we offer customisation options for many of our hampers! If you'd like to create a personalised selection, please get in touch with us, and we’ll be happy to help you create the perfect gift.

Are all items in the hampers locally sourced?

Where possible, we prioritise local producers and suppliers, especially for our regional hampers. However, specific items may vary based on availability and seasonal offerings.

Do you offer gluten-free or vegan hampers?

Yes, we offer both gluten-free and vegan hampers! These hampers are carefully assembled to ensure all items meet gluten-free or vegan standards, so everyone can enjoy a delicious selection of treats.

How long will it take for my hamper to arrive?

We aim to process and ship orders within [1-2 business days]. Delivery times vary depending on your location and chosen shipping method, but most orders arrive within [3-5 business days].

Can I include a personalised message with my hamper?

Absolutely! You can add a custom message during checkout, and we’ll include it with your hamper on a beautiful card for that personal touch.

Can I place bulk orders for corporate gifts or events?

Yes, we’d love to help with bulk orders for corporate events, weddings, or any special occasion. Reach out to us directly for pricing, customisation options, and delivery timelines.

What is your return policy?

Due to the perishable nature of food items, we’re unable to accept returns on hampers. However, if there are any issues with your order or if something arrives damaged, please contact us immediately so we can make it right.